Managed Services Providers

The Managed Services Provider (MSP) model under the VMware Partner Connect Program enables partners to leverage multi-cloud service offerings in VMware managed data centers to broaden their technology portfolio and wrap these solutions with unique managed services without investment in data center capacity. Under the MSP program, partners can:

• Deliver a complete portfolio of VMware Cloud Service offerings. MSP services currently offered through VMware Cloud Partner Navigator include VMware Cloud on AWS, VMware Cloud Director service, and VMware Aria Cost powered by CloudHealth. For a complete list of services, please visit our All Services page. Services from the commercial model currently not available through Cloud Partner Navigator are Workspace ONE, Horizon Cloud, VMware HCX and VMware SD-WAN
  
• Expand geographic footprint using VMware data center locations
• Extend vertical market expertise with service compliance certifications
• Benefit from faster time-to-market by leveraging VMware R&D
• Support VMware Ready certified ISV applications
• Consolidate operations and billings through the Cloud Provider motion in the Partner Connect Program

VMware Cloud Partner Navigator:

The VMware Cloud Partner Navigator is a unified platform that enables partners to expand their business beyond their cloud, with easy access to a broad portfolio of multi-cloud services. It allows partners to simplify the delivery of differentiated services across clouds and enables end-to-end customer lifecycle management, which is a foundation for delivering managed services, and expansion of partners’ managed services portfolio with VMware. Learn more about our CSP – SaaS services here.

Get Started

• Read the CSP-SaaS End-to-End Getting Started Guide
• Access the Why Become a VMware MSP deck here
  
• Learn more about the Partner Connect Program and enroll in the program
• Complete applicable sales and technical accreditations in the solution competencies. Access details here and here.
  
• Sign a contract with your preferred Aggregator for spend commitment
• Own the terms of service, provide support and manage all services
• Access the Partner Connect Program Guide here
• Learn more about CSP – SaaS here
• CSP-SaaS Program Strategy Course: Why CSP-SaaS
• Why Become a VMware CSP-SaaS Provider Deck
• Why Become a VMware CSP-SaaS Provider Deck - Portuguese
• Why Become a VMware CSP-SaaS Provider Deck - Spanish
• Learn more about Cloud Partner Navigator here
• Getting Started with Cloud Partner Navigator documentation
• Using Cloud Partner Navigator Documentation
• VMware Cloud Provider Commerce Portal Documentation
• CSP-SaaS Pricing Handbook
• Learn more about our CSP - SaaS services here.
• Access additional MSP and Cloud Partner Navigator assets here.

CSP - SaaS Operations Handbooks – Services Available on Cloud Partner Navigator

• VMware Carbon Black Cloud Operations Handbook
• VMware Chargeback service Operations Handbook
• VMware Cloud on AWS Operations Handbook
• VMware Cloud Disaster Recovery Operations Handbook
• VMware Cloud on Dell EMC Operations Handbook
• VMware Cloud Director service Operations Handbook
• VMware Tanzu Mission Control Operations Handbook
• Aria Operations for Applications Operations Handbook
• CloudHealth by VMware Operations Handbook
• Bitnami on Marketplace Operations Handbook
• VMware vRealize Automation Cloud Operations Handbook
• VMware vRealize Operations Cloud Operations Handbook
• VMware vRealize Network Insight Cloud Operations Handbook

Aggregator Operations Handbooks

• VMware Carbon Black Cloud Aggregator Operations Handbook
• VMware Cloud Disaster Recovery Aggregator Operations Handbook
  
• CloudHealth Aggregator Operations Handbook
• Cloud Director service Aggregator Operations Handbook
• vRealize Operations Cloud and vRealize Network Insight Cloud Aggregator Operations Handbook
• VMware Cloud on Dell EMC Aggregator Operations Handbook
• VMware Tanzu Mission Control Aggregator Operations Handbook
• VMware Aria Operations for Applications Aggregator Handbook